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KMID : 0379720180320010122
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Journal of Korean Community Health Nursing Academic Society
2018 Volume.32 No. 1 p.122 ~ p.134
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Effects of Satir's model Based Communication Education on Communication Competence, Emotional Intelligence and Depression-happiness of Regional Public Hospital Nurses
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Shin Yoon-Hee
Lee Sook
Moon Hyun-Sook
Jung Duk-Yoo
Lee Hye-Soon
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Abstract
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Purpose: This study was conducted to identify the effects of Satir's model based communication education on communication competence, emotional intelligence and depression-happiness in regional public hospital nurses.
Methods: A non-equivalent control group pretest-posttest quasi-experimental design was used. The subjects were 36 nurses of the experimental group and 36 nurses of the control group. Satir's model based communication education was conducted for two days and the dependent variables were measured using the global interpersonal communication competence scale (GICC), emotional intelligence scale and short depression-happiness scale (SDHS). Data were analyzed by the Chi-squared test, Fisher's exact test and ANCOVA using SPSS 21.0.
Results: Communication competence (F=12.7, p<.001) was significantly increased in the experimental group, as was emotional intelligence (F=6.67, p=.01).
Conclusion: The results of the study suggest that Satir's model based communication education is an effective method to increase public hospital nurses' communication competence and emotional intelligence.
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KEYWORD
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Communication education, Communication competence, Emotional intelligence, Public hospital, Nurses
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